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Privacy notice

Updated: 28 September 2026

Who is responsible

The controller is БИНИКОМ ООД, operator of DANIMI TRANSLATIONS, at 20 Timok Street, 1202 Sofia, Bulgaria. For privacy questions, email translations@danimi-translations.com.

Data we receive

When you contact us by email or WhatsApp, we receive the name, contact details, phone number, message and files you provide. Documents for translation may contain other people's personal data. When you visit the site, the hosting provider may process technical information such as your IP address and request details to deliver and protect the page.

Why we use it

We use enquiries and documents to reply, prepare a quotation and perform an agreed translation (GDPR Article 6(1)(b)). We process invoice and payment information where required by law (Article 6(1)(c)). Site security and the defence of claims rely on legitimate interests (Article 6(1)(f)). If you send another person's data, please ensure you have a basis to provide it.

Who receives it

Access is limited to people working on the enquiry or translation and necessary hosting, email, messaging and accounting providers. If you contact us through WhatsApp, that service's terms also apply. Some providers may process data outside the European Economic Area; where applicable, GDPR transfer safeguards are used. Contact us for further details.

How long we keep it

We keep correspondence and working files for as long as needed to handle the enquiry, perform the contract and defend legal claims, then delete or anonymise them. Accounting records are retained for the periods required by law. The exact period depends on the record and applicable obligation.

Your rights

You may request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests where the GDPR conditions apply. Email translations@danimi-translations.com. You can also complain to the Bulgarian Commission for Personal Data Protection (CPDP), www.cpdp.bg.

Cookies and changes

The site currently has no enquiry form and uses no advertising or analytics cookies. Enquiries are sent through your email application or WhatsApp. We will update this notice if we add features or change how data is processed.